Participants are the most essential factor of your experience research study. Here come 9 tips on participant recruitment and data quality in mobile ethnography projects. When should I...
Are you planning to use, or have you used Smaply or ExperienceFellow for a project that could be insightful for other users? Do you have a special customer...
This guide introduces you to customer experienceresearch and how to use ExperienceFellow to research your customer’s journey. A lot of information contained in a small booklet, our quick start...
You’re interested in customer experience and you want to learn more about mobile ethnography? You’ll see how others implemented ExperienceFellow projects in order to improve their customers’ experience...
Here are seven examples on how mobile ethnography can be used to research customer experience in tourism. The field of design has changed completely during the past. Previously,...