Participants are the most essential factor of your experience research study. Here come 9 tips on participant recruitment and data quality in mobile ethnography projects. When should I...
Are you planning to use, or have you used Smaply or ExperienceFellow for a project that could be insightful for other users? Do you have a special customer...
This guide introduces you to customer experienceresearch and how to use ExperienceFellow to research your customer’s journey. A lot of information contained in a small booklet, our quick start...
Getting started with mobile ethnography? Here comes an introduction to the method of as well as seven examples on how it was used to research customer experience in...