Learnings and tools for customer experience design
ExperienceFellow

Quick start guide: Research customer experience

13. February 2017

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Quick start guide: Research customer experience

This guide introduces you to customer experienceresearch and how to use ExperienceFellow to research your customer’s journey. 

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A lot of information contained in a small booklet, our quick start guide updates you quickly on the features of ExperienceFellow and how you can use it best. It contains CX research basics, CX research management as well as a EF User Guide. We hope you enjoy it and it helps you start your research with EF!

Birgit has worked in the field of services and tourism for over 10 years. After being responsible for market research at the Tyrolean Tourism Board she also works for MCI Management Center Innsbruck as a researcher.
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