Follow-up thoughts: UI20, Boston
Three weeks ago, the UI20 took place in Boston. Marc was there and invited the visitors to join his workshop on Service Design.
Now it’s time for Marc’s follow-up thoughts:
I love the concept of Jared’s UI conferences: Two days of in-depth workshops and one day of talks to get an overview of all conference speakers. In between there are long breaks and loads of opportunities to meet like-minded people and expand your network.
The conference attendees are very open to try out new things and to expand their comfort zone. My workshop was mainly about the basics of service design beyond digital interfaces. Personally, my highlight is always the prototyping session when their ideas become real and they start to test their concepts and their underlying assumptions.