Learnings and tools for customer experience design
Journey Mapping Smaply Tools

How to buy the right customer journey mapping tool

26. October 2016

How to buy the right customer journey mapping tool

Marc did an interview with mycustomer.com and shared his tips for the right choice of a customer journey mapping tool.

There are numerous things to take into consideration when taking on this decision. First of all it is important to decide what the tool is used for, which departments and what they expect from it. The next step is to analyze the market on what is on offer. Read the whole interview on How to buy the right customer journey mapping tool and learn more.

Katharina takes care of marketing and communications at More than Metrics. With her background in business and psychology she loves both logical as well as empathic thinking.
Leave a comment

Your email address will not be published. Required fields are marked *