Learnings and tools for customer experience design
Smaply

Smaply’s hottest features

15. July 2019

Smaply’s hottest features

Want to see what’s the new hot features in Smaply? Here is a list of our latest releases – the most recent on the top.

Templates for journey maps

You can now start your journey maps by using a predefined template. For example, you can use a comparison journey map to analyze the experience of multiple personas on one map. Or, you can use a service blueprint templateto connect customer interactions with backstage processes.

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Color picker

With the color picker you can select your company colors and use them to have your exports based on your own CD. The color picker is available for colors on journey maps, as well as the avatars of personas and stakeholders.

Persona editor 2.0

With the new Smaply persona editor, you can drag and drop different types of fields into the template, rename them, fill them and arrange them however you like. Finally you can export your persona to a PDF document or a PowerPoint presentation in order to present them to your team or use them in a workshop.

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PowerPoint export for personas

If you want to present your personas to your team or your client, a PowerPoint export might now a great way to do so. Export the persona template and then customize the presentation with your preferred colors and layout.

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Icons & pictograms

With the Smaply integration to the Noun Project we made it possible for users to add a great variety of icons and pictograms to their journey map storyboard.

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Want to check the features out?

Check out these and many more features now. Missing any feature? Drop us a line, we’re happy to hear how we can make your work even more successful with Smaply.

Klaus is co-founder of More than Metrics. As an IT manager with entrepreneurial spirit, equipped with knowledge about service design, software engineering and agile project management, he takes care of managing the development strategy for our products.