Learnings and tools for customer experience design

Workshop at Joseph’s Service Manufactory

19. January 2016

Workshop at Joseph’s Service Manufactory

This was a really nice workshop at Joseph’s Service Manufactory in Nuremberg.

Even though Klaus could not join the workshop because he had a little snowy car accident (don’t worry, he’s fine, only his car suffered somewhat) and Marc had to run the workshop alone, it turned out to be a really inspiring one.

It was great to see that so many diverse people were interested in mobile ethnography: students, business consultants, service designers, people with a background of market research or without… It was just a really nice mix of different mindsets that was beneficial for all of us!

We hope all of you enjoyed the workshop! Marc definitely did! 🙂

Katharina takes care of marketing and communications at More than Metrics. With her background in business and psychology she loves both logical as well as empathic thinking.
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