Learnings and tools for customer experience design

Tools

Research and visualize customer experience

ExperienceFellow helpdesk

Getting started with your first mobile ethnography project using ExperienceFellow? The new ExperienceFellow helpdesk is your go-to platform for any information you need to conduct your mobile ethnography study. On the helpdesk, we dig into topics like the methodology of customer experience research through mobile ethnography....

The Smaply persona editor

17. December 2018 Smaply

The Smaply persona editor lets you customize your persona template based on your requirements. Depending on your business, project focus, or customers, your personas might vary remarkably in...