Service design and journey mapping software

ExperienceFellow

www.experiencefellow.com

This section is about how our experience research tool ExperienceFellow can be used to learn more about customer experience.

 

research data

ExperienceFellow helpdesk

1. July 2019 ExperienceFellow

Getting started with your first mobile ethnography project using ExperienceFellow? The new ExperienceFellow helpdesk is your go-to platform for any information you need to conduct your mobile ethnography study. On the helpdesk, we dig into topics like the methodology of customer experience research through mobile ethnography....