Learnings and tools for customer experience design


This section is about how ExperienceFellow, a mobile ethnography tool, can be used to research experiences.

ExperienceFellow helpdesk

1. July 2019 ExperienceFellow

Getting started with your first mobile ethnography project using ExperienceFellow? The new ExperienceFellow helpdesk is your go-to platform for any information you need to conduct your mobile ethnography study. On the helpdesk, we dig into topics like the methodology of customer experience research through mobile ethnography....