Learnings and tools for customer experience design
Events More than Metrics

UX Lisbon 2016

19. May 2016

UX Lisbon 2016

24.05-27.05.2016

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Marc will be at the UX Lisbon on the 25th of May! In his strategy based workshop ‘Designing Cross-Channel Experiences’, he introduces service design tools and gives you hands-on tips on how to use them in real-life settings.

What will also be covered:

  • Service design overview
  • How to use personas in a service design context
  • How to create journey maps to visualize cross-channel experiences (current state and future state)
  • How to visualize product-service-ecosystems with value network maps.

Interested in the full program? Then you can find it here.

The workshop is already fully booked, but we will keep you up-to date about it on Facebook and Twitter. For those of you that are attending the workshop, see you next week! We will definitely have a good time together and learn great new things! 🙂

Katharina takes care of marketing and communications at More than Metrics. With her background in business and psychology she loves both logical as well as empathic thinking.
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