UX Lisbon 2016
Marc will be at the UX Lisbon on the 25th of May! In his strategy based workshop ‘Designing Cross-Channel Experiences’, he introduces service design tools and gives you hands-on tips on how to use them in real-life settings.
What will also be covered:
- Service design overview
- How to use personas in a service design context
- How to create journey maps to visualize cross-channel experiences (current state and future state)
- How to visualize product-service-ecosystems with value network maps.
Interested in the full program? Then you can find it here.
The workshop is already fully booked, but we will keep you up-to date about it on Facebook and Twitter. For those of you that are attending the workshop, see you next week! We will definitely have a good time together and learn great new things! 🙂